Frequently Asked Questions

Yes, we ship to several Latin American countries. Please check our shipping page for more information on costs and delivery times.

Yes, we offer returns within 30 days of purchase as long as the product is in its original packaging and has not been used. Please visit our returns policy for more details.

All products on mifollicle.com are original and purchased directly from manufacturers or authorized distributors. We make sure to offer only quality and genuine hair care products.

If your order arrives damaged or incomplete, please contact us immediately. We will resolve the issue as soon as possible, either by sending you a replacement or processing a return.

If you need to change the shipping address, please contact us as soon as you place the order. We will do our best to make the change before the package is shipped, but we cannot guarantee that it will be possible if the order is already in the shipping process.

Once your order is shipped, you will receive an email with the tracking number so you can track your package in real time. If you have any problems tracking your order, please contact us for help.

If your question is not listed in this FAQ section, please feel free to contact us. Our customer service team will be happy to assist you.

Do you have doubts, questions, or need clarification?
Please feel free to contact us